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Terms of Service

Our terms and conditions

Effective Date: November 7, 2025
Last Updated: November 7, 2025

Welcome to Goalweaver (the "Service"). By creating an account or using the Service, you agree to these Terms of Service (the "Terms"). If you do not agree, do not use the Service.

1) Who we are

"Goalweaver," "we," "us," and "our" refer to the operators of the Service. We do not list a postal address at this time. For any legal or support questions, contact us.

2) Eligibility & accounts

You must be at least 13 years old (or the minimum age of digital consent where you live; if you're in the EU, that age may be up to 16). If you are under 18, you confirm you have parental/guardian consent.

Keep your account information accurate and your credentials confidential. You're responsible for activity under your account.

3) Subscriptions, trials & billing

We may offer free tiers, trials, or promotional credits.

Paid plans renew automatically unless you cancel before the renewal date.

Fees and applicable taxes will be charged to your payment method.

Prices may change; changes apply in your next billing cycle after notice.

Unless required by law, fees are non-refundable.

4) Acceptable use

You agree not to use the Service to:

  • Break the law or infringe others' rights (including privacy and IP).
  • Upload illegal, harmful, deceptive, or abusive content.
  • Probe or attack our systems, bypass security or rate limits, or scrape at scale.
  • Generate malware, undisclosed deepfakes, or content that incites violence or hatred.
  • Misrepresent AI output as human-created where that would be misleading.

We may apply usage limits (e.g., rate limits) and may suspend or terminate accounts that violate these Terms.

5) AI-specific terms

a) Nature of AI output

The Service can generate text and other content ("AI Output"). AI Output can be inaccurate, incomplete, biased, or inappropriate. Use independent judgment and verify important information.

b) No professional advice

AI Output is not medical, legal, financial, or other professional advice.

c) Inputs and outputs

You retain ownership of the content you submit ("Input") and, to the extent permitted by law, we assign to you our rights (if any) in AI Output generated from your Input. AI Output may be similar or identical to content generated for others.

You grant us a limited license to host, process, transmit, and display your Input and AI Output only to operate, maintain, and improve the Service (see §7).

d) Third-party AI providers

To provide AI features, we send your prompts and necessary context to third-party AI service providers. We currently use OpenAI as our primary AI provider. We may integrate additional providers (such as Anthropic, Google, or similar services) in the future depending on the features you use.

We do not intentionally include identifying information in requests to AI providers unless you include that information in your messages or files.

We do not control how AI providers process data on their systems. We currently use OpenAI - please review OpenAI's Terms of Use and Privacy Policy. If we add other AI providers, their respective policies will also apply.

If you do not want any personal or sensitive data to be processed by AI providers, do not include it in your prompts.

6) Your responsibilities

You are responsible for your content and for ensuring you have all necessary rights to use and share it with us.

Do not upload sensitive personal data unless strictly necessary and lawful.

If your content contains personal data, you confirm you have a legal basis to process it and to share it with us for the purpose of providing the Service.

7) Privacy & data use (summary)

We do not sell user information and we do not "share" it for cross-context behavioral advertising.

We use your data to operate the Service (e.g., authentication, support, security), to improve product quality, and to provide AI features.

We may process aggregated or de-identified usage data to understand performance and reliability.

Some processing occurs with third parties (e.g., AI providers for prompts; payment processors for billing).

Details are in our Privacy Policy (linked on our site). If you are in the EU/EEA/UK, we aim to process personal data under appropriate legal bases (e.g., contract, legitimate interests, or consent where required).

For privacy questions or to exercise applicable rights, contact us.

8) Intellectual property & feedback

We (and our licensors) own the Service, including software, models, UI, and branding.

If you give us feedback or suggestions, you grant us a perpetual, worldwide, royalty-free license to use them.

9) Third-party services

The Service may link to or integrate with third-party services (e.g., payment processors, model providers). Their terms and privacy policies govern your use of their services.

10) Beta & experimental features

Some features may be labeled Beta, Preview, or Experimental. They may change, break, or be discontinued and are provided "as is."

11) Availability & changes

We strive for reliable service but do not guarantee uninterrupted availability. We may modify or discontinue features, or update these Terms. Material changes will be notified in the Service or by email, with the effective date indicated.

12) Termination

You may cancel anytime in your account settings. We may suspend or terminate your access immediately for violations, risk, non-payment, or legal reasons. After termination, your right to use the Service ends. We may delete your content after a reasonable period (e.g., 30 days) unless we're legally required to keep it. Export your data before closing your account.

13) Copyright & trademark concerns

We don't operate a formal DMCA program yet. If you believe something on the Service infringes your rights, contact us with: (i) your contact info; (ii) a description of the material and where it appears; (iii) why you believe it infringes; and (iv) a statement that your notice is accurate. We may remove material and/or limit access at our discretion.

14) Compliance, export & sanctions

Do not use the Service in violation of applicable export control, sanctions, or embargo laws. You may not use the Service if you are a prohibited party or in a restricted jurisdiction.

15) Disclaimers

THE SERVICE AND AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT AI OUTPUT WILL BE ACCURATE, ERROR-FREE, OR SUITABLE FOR YOUR PURPOSES.

16) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOALWEAVER AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS; LOSS OF DATA; OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR USD $100, WHICHEVER IS GREATER. Some jurisdictions do not allow certain limitations; where prohibited, these limits apply only to the fullest extent permitted.

17) Indemnification

You will defend, indemnify, and hold harmless Goalweaver from claims, losses, and expenses (including reasonable attorneys' fees) arising from your content, your use of the Service, or your violation of these Terms or applicable law.

18) Governing law & venue

These Terms are governed by the laws of the State of Oregon, excluding its conflicts-of-law rules. The exclusive forum for disputes is the courts located in Multnomah County, Oregon. If any provision is unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver.

19) Changes to these Terms

When we post changes, we'll update the "Last Updated" date. Continued use after changes become effective constitutes acceptance of the updated Terms.

20) Contact

For questions about these Terms or the Service, contact us.